You will need two things to complete this:
1. A bio, written in third person.
2. As high of a resolution photo as possible (ideally 300 dpi, but if large enough, we can work with 72 dpi). If you save a thumbnail from a website and send it to us, it will not work for print purposes. We can use an author photo or a book cover image, but the images are best if they are vertical or square rather than horizontal in perspective.
Job Title: Membership Manager
Organization: The Loft Literary Center, Minneapolis
The Loft Literary Center is the country’s leading nonprofit literary center, offering classes, events, and services for readers and writers in Open Book, in community settings, and increasingly online. The Loft also supports writers and readers through grants, mentorships, writing studios, regular readings, and spoken word series, and a wealth of resources about craft and the writing life on its website.
The award-winning Loft Literary Center is renowned for the quality of its programming and its service to the community.
Position Purpose: The Membership Manager’s primary purpose is to sustain and increase individual financial support to ensure the Loft’s ability to achieve its mission.
Develop and lead multi-year fundraising strategy for individual giving goals
Partner with the Executive Director to create annual development plan, budget, and procedures
Create personalized stewardship plans for existing major donors to strengthen relationships and earn continued/increased support
Monitor trends and employ best practices to provide supporters with the information they need to be confident their support is impactful
Write compelling, humorous updates and thank you messaging that keep donors at all levels meaningfully engaged in the organization’s mission and work
Develop and implement renewal solicitation strategies including content, timing, and channels
Facilitate and participate in individualized approaches to renew and increase the support of mid-level and major donor/members
Identify and research prospects to grow major gifts, collaborating with the board and executive director for cultivation and solicitation
Supervise and guide the development associate toward exemplary and efficient performance of assignments
Increase the number and contributed revenue from new members/donors.
Develop and employ strategies to identify and track qualified prospects
Deepen relationships with top donors through one-on-one meetings and special events
In collaboration with the Marketing and Communications Team, identify opportunities and implement tactics to enhance the “stickiness” of experiences with the Loft
Coordinate board Strategic Relationships committee meetings and serve as a staff liaison to the board regarding individual giving.
Communicate and manage Strategic Relationship committee meetings (with support from development associate)
Use staff liaison role to strengthen board member engagement with Loft fundraising efforts
The Loft is a nimble and responsive organization and we expect the same from all staff. The primary accountabilities listed above are likely to remain the same, but the methodologies listed in bullets are not comprehensive and are expected to evolve with the organization. In addition, all staff members are expected to participate in cross-organization projects and provide assistance to other teams as appropriate.
Bachelor’s degree or equivalent experience
A minimum of three years or impressive demonstrated success in development, sales, or related field which relies on relationship building and the ability to persuade
A passion for the Loft’s mission and work
A sense of humor
Superb communication skills, both written and in-person; personable and diplomatic in working with diverse constituencies
An analytic approach to work, constantly thinking in terms of research, testing, iteration, measurement, and refinement
Some experience with a sales or development database (Salesforce preferred)
Entrepreneurial, creative, and superb on follow-through
Ability to work independently but also well in teams
A record of exceptional attention to detail
Self-driven—able to multitask and lead others to extend your work
A positive, forward-looking, and curious approach
Fearlessness with technology
The ideal candidate will also have:
Experience with an email marketing program (such as Constant Contact, MailChimp) and survey/evaluation tool (such as Survey Monkey)
Advanced MS Excel skills for data analysis
Experience creating and executing creative fundraising campaigns through a variety of channels
Hours: The position is full time, exempt and reports to the marketing and communications director. The Loft office is closed on Mondays, so this position works Tuesdays–Fridays every week. In addition, this position will often be asked to work evening and weekend events to help promote Loft activities.
Extensive computer use and use of a keyboard and mouse
Occasionally required to lift and/or move up to 25 pounds
Compensation: $53,000–$59,000 annually plus a full package of benefits.
To Apply: Please prepare your cover letter and resumé as an MS Word or PDF document, and the names and contact information for three confidential references (you do not need letters of reference). If you do not have a Submittable account, you will need to create one. If you have questions about using Submittable or preparing your files, please see this guide sheet first: http://bit.ly/LoftSubmit.
Due to the expected number of applicants, we request that you do not call or email to check on your application status. You will get a confirmation by email to let you know that your application was received.
Hiring Process: This job will be listed and open for applications until 11:59 p.m. on Wednesday, August 23. We hope to conduct interviews the week of August 28.
The Loft is an equal opportunity employer.